Reference

Terms That Govern Your 4hbd Account

These terms set out what you agree to when you open and use a 4hbd account — covering deposits via bKash, Nagad, or Rocket, how withdrawals are processed, and what conduct we expect.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessOne account per personWe may update these terms

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What These Terms Actually Cover

4hbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 4hbd, you confirm that you have read, understood, and agreed to these terms in full. We reserve the right to suspend or close any account that violates these conditions, including accounts found to be duplicates or operating outside eligible regions. Deposits

1
made through bKash, Nagad, and Rocket are subject to the transaction limits and verification steps set out at the time of your payment — we do not control the processing rules of those wallet providers, but we do require that the wallet used matches the name
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on your 4hbd account. Withdrawals follow a verification path: your account details are checked against your registered wallet before any transfer is approved. Where a withdrawal is flagged for further review, our support team contacts you directly via the channel you registered. These terms also govern
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how you use any promotional offer shown on the platform — the specific conditions of each offer sit alongside that offer, and the general terms here apply in addition. We may amend these terms at any time; continued use of your account after a change is
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posted means you accept the updated version. If any section of these terms conflicts with local law in Bangladesh or your eligible region, that local law takes precedence to the extent required.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

How 4hbd Manages Your Account Under These Terms

We keep a record of the terms version you accepted at registration, and any updated version you accepted after a change was posted. Your account data — including wallet details for bKash, Nagad, and Rocket — is held securely and used only for the purposes set out in these terms and our privacy policy. If you want to know which version of the terms is currently active on your account, contact support and we will confirm it in writing.

Account Security

We verify wallet ownership before any withdrawal is processed. Your bKash, Nagad, or Rocket number must match the name registered on the account.

Data Retention

We keep your account and transaction records for as long as required under the terms you accepted and applicable rules for your eligible region.

Terms Version Tracking

Each time these terms are updated, we record the version date. Your continued account use after a posted update counts as acceptance of the revised terms.

Dispute Handling

Disputes related to wallet transactions — including Rocket payment discrepancies — are reviewed against the transaction log. Contact support with your reference number to open a case.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a specific concern about your account, our support team is available through the channels below. For wallet-related disputes involving bKash, Nagad, or Rocket transactions, include your transaction reference when you write to us — it speeds up the review significantly.

Live Chat Open the chat window from your account dashboard and describe your terms-related question. A support agent will respond and escalate if needed.

Email Support Write to our support address with your account ID, the relevant clause, and your question. We aim to respond within one working day.

Account Help Centre The Help Centre inside your account covers common terms questions — wallet matching rules, account limits, and how to request a terms clarification.

Common Questions About These Terms

These answers cover the questions we hear most often about account terms, wallet rules, and eligibility. If your question is not here, use the live chat or email channel listed above.

Access and eligibility depend on your local law and the eligible region you are in. These terms apply to all accounts, but local law in Bangladesh takes precedence where there is a conflict.

No. The bKash, Nagad, or Rocket wallet you use must be registered in your own name and match the details on your 4hbd account. Third-party wallets will be flagged and the transaction held for review.

We may suspend or permanently close your account. Any pending withdrawals may be held pending investigation. You will be notified via your registered contact channel.

We post a notice on the platform when terms change. The updated version takes effect immediately upon posting. Continuing to use your account after that counts as your acceptance.

No. These terms permit one account per person. Duplicate accounts are a breach of terms and will result in closure of the additional account, and possibly the original one too.

Contact our support team via live chat or email with your account ID. We will confirm the version date and provide the relevant terms text for your records.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your 4hbd Account

How 4hbd Manages Your Account Under These Terms

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to me if I am in Bangladesh?

02 Can I use someone else's bKash or Nagad account for my transactions?

03 What happens if I breach these terms?

04 How will I know if these terms have been updated?

05 Can I have more than one account on 4hbd?

06 How do I request a copy of the terms version I originally accepted?

Terms & Conditions

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